Andrew Kramer.
VideoCoPilot.net

This guy has been dishing out FREE tutorials on After Effects for years.  Amazingly excellent resource for all visual effects artists.  Started selling videos and resources on line.  Did great a few times.  Had a horrible stock problem with some of his DVD’s.  Spent a full week constantly online and on the phone making sure each and every customer who bought his DVD’s was getting a replacement.

Dude is my customer service hero.